ph77 Privacy Policy – Your Data, Handled with Care

ph77 operates the online gaming platform available at https://ph77.biz, serving registered players across the Philippines. This Privacy Policy applies to all personal data we collect when you visit our website, create an account, make a deposit, or use any of our gaming features including live casino, sports betting, and fish games. We are committed to handling your information responsibly and in full compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012. This policy explains what data we collect, the lawful basis for processing it, how long we keep it, and the choices you have. By using ph77, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about how your data is handled, you can reach our support team using the contact details provided at thebottom of this page.

When you register for a ph77 account, we collect personal details including your full name, date of birth, email address, mobile number, and a government-issued identification document to verify your identity in line with Philippine regulations. When you make a deposit or withdrawal, we collect transaction details such as the payment method used, the amount in Philippine pesos, and the date and time of the transaction. We also collect technical data automatically when you access our platform, including your IP address, device type, browser version, operating system, and pages visited — this helps us keep the platform secure and optimise your experience on mobile. If you contact our support team, we retain records of that correspondence so we can follow up effectively and improve our service. We do not collect any data that is not necessary for the operation of the platform or compliance with our legal obligations. We will never ask you to share passwords or full card numbers through any communication channel. All data collection is conducted transparently and only for the purposes described in this policy.

We use your personal data primarily to create and manage your ph77 account, process deposits and withdrawals in Philippine pesos, and deliver the gaming services you have signed up for. Your identity information is used to verify that you meet the minimum age requirement of 21 years old and to comply with anti-money laundering obligations under Philippine law. Technical data helps us detect and prevent fraudulent activity, protect the integrity of our platform, and ensure that our mobile-first experience performs reliably across all devices used by Filipino players. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or this privacy policy — we do not send unsolicited promotional messages without your consent. Aggregated, anonymised data may be used internally to analyse platform performance and improve our product offerings. We will never use your personal data for any purpose that is incompatible with the reasons it was originally collected. Every use of your data is grounded in a lawful basis under the Data Privacy Act of 2012.

ph77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud hosting providers — but only to the extent necessary and under strict data processing agreements that require them to protect your information. We may also disclose your data to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law, court order, or to protect the rights and safety of our players and the platform. In the event that ph77 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third parties with whom we share data are required to handle it in accordance with applicable Philippine data protection standards. We conduct regular reviews of our third-party relationships to ensure ongoing compliance. Your data will never leave our control without appropriate safeguards in place.

We retain your personal data for as long as your ph77 account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable in the Philippines. Support correspondence is kept for up to two years to allow us to resolve any follow-up queries or disputes effectively. Technical log data such as IP addresses and session records is retained for a shorter period, generally no longer than twelve months, unless required for an ongoing investigation. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. You may request early deletion of certain data where there is no overriding legal reason for us to retain it. We review our data retention practices regularly to ensure they remain proportionate and compliant.

As a registered player in the Philippines, you have a number of rights in relation to your personal data under the Data Privacy Act of 2012. You have the right to access the personal information we hold about you and to request a copy of it in a commonly used format. You may request correction of any inaccurate or incomplete data we hold, and we will update our records promptly upon verification. You have the right to object to or restrict certain types of processing, particularly where you believe the processing is no longer necessary or proportionate. In certain circumstances, you may request the deletion of your personal data, subject to our legal retention obligations. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. To exercise any of these rights, please contact our support team using the details provided at the bottom of this page, and we will respond within the timeframe required by applicable law.

ph77 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols, ensuring that your account credentials and financial information remain secure during every session. We restrict access to personal data to authorised personnel only, and all staff with access to player data are trained in data protection responsibilities. Our systems are monitored continuously for suspicious activity, and we conduct regular security assessments to identify and address potential vulnerabilities. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. We strongly encourage all players to use a strong, unique password for their ph77 account and to enable any available account security features. While we take every reasonable precaution, no online platform can guarantee absolute security, and you access the platform at your own risk.

ph77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory guidance applicable in the Philippines. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered players directly. We encourage you to review this page periodically so you remain informed about how we handle your personal data. Your continued use of the ph77 platform after any changes have been posted constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using the platform and may request account closure by contacting our support team. Previous versions of this policy are available upon request. We are committed to keeping this document clear, accurate, and up to date at all times.